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Most asked

Overlocker / Serger

Browse our overlocker / serger troubleshooting guides.

Overlocker Thread Keeps Breaking - How to Fix It

Thread breaking on an overlocker is almost always caused by threading, tension or thread q

How to Re-thread an Overlocker

Incorrect threading is the root cause of most overlocker problems - here's how to re-threa

Overlocker Tension Guide - How to Identify and Fix Problems

Getting overlocker tension right doesn't have to be a guessing game - this guide explains

Overlocker Skipped Stitches - How to Fix It

Skipped stitches on an overlocker are almost always caused by the needle or threading - wo

Overlocker Fabric Not Feeding Correctly - How to Fix It

If your overlocker seams are gathering, stretching or the fabric isn't feeding smoothly, i

Overlocker Not Cutting Fabric or Cutting Unevenly - How to Fix It

If your overlocker has stopped cutting cleanly or isn't cutting at all, it's almost always

Overlocker Needle Breaking - How to Deal With It

A breaking needle on an overlocker needs dealing with carefully due to the proximity of th

Overlocker Jamming or Won't Sew - How to Fix It

When your overlocker jams or refuses to sew it's almost always a thread jam or setup issue

Overlocker Rolled Hem Not Forming Correctly - How to Fix It

A rolled hem that won't form correctly is almost always a settings issue - here's how to g

Overlocker Left Needle Thread Keeps Breaking - How to Fix It

If it's specifically the left needle thread breaking on your overlocker, it's almost alway

Still stuck? We are happy to help.

Our service team has seen every machine in our range and can usually diagnose problems over the phone.

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Frequently Asked Questions

What is your return and exchange policy?

Most items can be returned within 14 days of receipt. Items cut to length (such as fabric or ribbon), opened software and downloadable products cannot be returned unless faulty. Machines purchased via finance with repayments already started are also non-returnable. See our full returns policy for details.

How quickly will my order be despatched?

Sewing machines ordered before 3pm Monday to Friday are despatched the same day for next-day delivery. For other items, Royal Mail Tracked 24 orders placed before 12pm are despatched the same day; Royal Mail Tracked 48 orders are despatched within 2 working days. See our delivery information page for full details.

Do you offer finance options?

Yes. We offer flexible finance options including Klarna, PayPal Credit and Novuna to spread the cost of your purchase. Options include Pay in 3, Pay in 30 days, or longer-term plans with low deposits. Find out more about our finance options.

How do I choose the right sewing machine?

Start by thinking about what you'll be sewing and how often. Mechanical models are great for straightforward projects, while computerised machines include features like stitch memory, auto thread cutting and on-screen guidance. Try our sewing machine quiz or read our choosing a machine guide for more help.

How is fabric sold?

We sell fabric in two ways: by the quarter metre (ordered in multiples of 0.25m, sent as a continuous length) or as Fat Quarters (pre-cut pieces around 50cm x 55cm, perfect for patchwork and quilting). Choose your preferred option on the product page. If you're unsure how much to order, contact us and we'll help.

Do you have a physical store?

Yes. We're based in Redruth, Cornwall and open Monday to Saturday, 9:30am to 5:00pm. There's free customer parking and accessible entry at the rear. You're welcome to come in and try machines before you buy.

The Sewing Studio, 10 Chapel Street, Redruth, Cornwall, TR15 2DB.

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