Sewing Machine Repairs and Servicing

We have over 20 years experience of looking after our customer's sewing machine repairs and servicing. A service includes maintenance, internal cleaning, oiling and minor adjustments to optimise sewing performance and preserve the life of the machine. This applies to machines that are in working order. 

Servicing and repairs are handled on a queue basis with an estimated turnaround time of around of up to 14 days. 

The option to return the machine back to the manufacturer may in some cases be available to the customer. In our experience, the manufacturer’s charge will be 35% - 50% more than the prices shown above.

How to arrange a service for your sewing machine 

1. Bring your machine into our Redruth shop. Sorry but we do not take bookings over the phone or accept machines sent to us for service. 

   We are open Monday - Saturday 9.30 am - 5.00 pm
   
   

2. Our engineers will inspect and evaluate your machine 

   Your machine will be thoroughly checked by one of our experts. Our standard prices above will usually apply. If your machine needs additional repairs or parts, we will call you to advise of costs before any work is undertaken. Out of warranty repairs will be quoted for. This applies to broken machines requiring major adjustments or parts.
   
   

3. Any agreed work is carried out 

   Once the agreed work is completed, your machine will be tested and approved. 
   
   

4. Collect your machine 

   We will contact you to let you know when your machine is available for collection. Please collect from us within a week where possible. Payment is due on collection.