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Embroidery Machine Making Unusual Noises - How to Fix It

Your embroidery machine should run with a smooth, consistent sound. If it's started clicking, grinding, clunking or squealing, it's telling you something needs attention. Most unusual noises have a straightforward cause - work through these steps to find and fix it.

What does the noise sound like?

Different noises point to different causes. Use this as a quick guide before working through the steps below.

Repetitive clicking

Usually a bent needle striking the hoop, bobbin case or needle plate on every stitch.

Grinding or clunking

Often a thread nest caught in the hook assembly, or the machine needs oiling.

Knocking or scraping

Check the hoop - it may not be sitting flat or could be catching on the machine frame.

Rattling

Check for loose parts - needle plate screws, presser foot or bobbin case.

Squealing

Usually a sign the machine needs lubrication.

Work through these steps in order

Start at step 1 and work your way down - most unusual noises have a simple cause that's quick to fix.

1

Stop the machine immediately

As soon as you notice an unusual noise, stop. Continuing to run the machine can turn a minor issue into a more serious one.

  • Turn the machine off before investigating
  • Don't try to sew through the noise hoping it will resolve itself
💡 Catching things early makes a big difference. A noise that's ignored can lead to damage that needs a full service.
2

Check and replace the needle

A bent needle striking the hoop, needle plate or bobbin case on every stitch creates a sharp repetitive clicking sound. It's the quickest thing to check so always start here.

  • Remove the needle and inspect it for any bending or damage
  • Fit a fresh embroidery needle regardless - it rules out one of the most common causes immediately
  • Make sure it's fully inserted with the flat side to the back and tightened securely
3

Check for a thread or fabric jam

A grinding or clunking sound is often caused by a thread nest caught in the hook assembly, forcing the machine to work against resistance.

  • Remove the presser foot, needle plate and bobbin case and check carefully for any trapped thread or fabric
  • Use small scissors or tweezers to clear any tangle - never pull aggressively as this can damage the hook
  • Make sure the area is completely clear before reassembling
4

Check the hoop is attached correctly

A hoop that isn't sitting flat or is catching on part of the machine as it moves can cause a repetitive knocking or scraping sound - this is unique to embroidery machines and easy to overlook.

  • Remove and re-attach the hoop, making sure it's sitting level and locked firmly in place
  • Check the hoop isn't catching on the machine frame, any cables or surrounding objects during movement
  • Run the machine slowly by hand if possible to check the hoop moves freely throughout its full range
5

Check for loose parts

A rattling or clunking sound can be caused by something that's come loose.

  • Check the needle plate screws are tight
  • Make sure the presser foot is properly attached
  • Re-seat the bobbin case and confirm it's locked in place
6

Clean the machine

Lint and debris build up quickly in embroidery machines and can force moving parts to work harder, causing grinding or rasping sounds.

  • Clean thoroughly around the bobbin area, hook assembly and any accessible moving parts using a small brush
  • Remove the needle plate if possible for a more thorough clean underneath
7

Oil the machine

A squealing or persistent grinding sound can indicate the machine needs lubrication, particularly if it hasn't been used for a while.

  • Check your manual to see whether your machine requires oiling and exactly where to apply it - not all machines do and oiling the wrong parts can cause damage
  • Use only sewing machine oil - never WD-40 or general household oils
  • If your machine hasn't been serviced recently, a professional service may be the most effective solution
8

Test on scrap fabric

Once you've worked through the steps, run a short test on scrap fabric and listen carefully. The machine should run smoothly and quietly. If the noise has gone you're good to return to your project.

Quick fix checklist

Run through this before contacting us - it covers the most common causes.

  • Machine turned off as soon as the noise was noticed
  • Fresh embroidery needle fitted, fully inserted and tightened
  • Hook assembly checked and cleared of any thread or fabric
  • Hoop re-attached flat and level, not catching on the machine or surroundings
  • Needle plate screws, presser foot and bobbin case checked and tightened
  • Machine cleaned thoroughly around bobbin area and hook assembly
  • Machine oiled if required by the manual

Still having trouble? We're here to help.

If the machine is still making unusual noises after working through these steps, it likely needs a professional service. Get in touch and our team will take it from there.

Still stuck? We are happy to help.

Our service team has seen every machine in our range and can usually diagnose problems over the phone.

Frequently Asked Questions

Most items can be returned within 14 days of receipt. Items cut to length (such as fabric or ribbon), opened software and downloadable products cannot be returned unless faulty. Machines purchased via finance with repayments already started are also non-returnable. See our full returns policy for details.

Sewing machines ordered before 3pm Monday to Friday are despatched the same day for next-day delivery. For other items, Royal Mail Tracked 24 orders placed before 12pm are despatched the same day; Royal Mail Tracked 48 orders are despatched within 2 working days. See our delivery information page for full details.

Yes. We offer flexible finance options including Klarna, PayPal Credit and Novuna to spread the cost of your purchase. Options include Pay in 3, Pay in 30 days, or longer-term plans with low deposits. Find out more about our finance options.

Start by thinking about what you'll be sewing and how often. Mechanical models are great for straightforward projects, while computerised machines include features like stitch memory, auto thread cutting and on-screen guidance. Try our sewing machine quiz or read our choosing a machine guide for more help.

We sell fabric in two ways: by the quarter metre (ordered in multiples of 0.25m, sent as a continuous length) or as Fat Quarters (pre-cut pieces around 50cm x 55cm, perfect for patchwork and quilting). Choose your preferred option on the product page. If you're unsure how much to order, contact us and we'll help.

Yes. We're based in Redruth, Cornwall and open Monday to Saturday, 9:30am to 5:00pm. There's free customer parking and accessible entry at the rear. You're welcome to come in and try machines before you buy.

The Sewing Studio, 10 Chapel Street, Redruth, Cornwall, TR15 2DB.