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Most asked

Sewing Machines

Having trouble with your sewing machine? Our guides cover the most common problems, including thread breaking, skipped stitches, bobbin issues, fabric not feeding and needle threader problems, with simple fixes to try at home.

Sewing Machine Skipping Stitches - How to Fix It

Skipped stitches are frustrating but almost always an easy fix

Sewing Machine Needle Threader Not Working - How to fix it

Fix a needle threader that is not working with our simple troubleshooting guide

Sewing Machine Thread Bunching or Bird's Nesting - How to Fix It

Thread bunching under your fabric, also known as bird's nesting, is almost always caused b

Sewing Machine Not Feeding Fabric - How to Fix It

If your sewing machine isn't feeding fabric, it's one of the most common issues sewers fac

Sewing Machine Not Picking Up Bobbin Thread

When your sewing machine won't pick up the bobbin thread it can bring your sewing to a sud

Sewing Machine Bent or Broken Needle - What to Do

A bent or broken needle is a warning sign that something in your setup or technique needs

Sewing Machine Bobbin Keeps Moving or Falling Out - How to Fix It

f your bobbin case is lifting or coming out of place while you sew, it's almost always a t

Sewing Machine Thread Keeps Breaking - How to Fix It

Thread snapping mid-stitch is one of the most common sewing machine problems and is almost

Fabric Getting Sucked Into the Machine - How to Fix It

Fabric being pulled down into your sewing machine is frustrating but almost always caused

Auto Thread Cutter Not Working - How to Fix It

When your sewing machine's built-in thread cutter stops cutting cleanly it's an annoyance,

Sewing Machine Jamming or Won't Sew - How to Fix It

A sewing machine that seizes up or refuses to sew is alarming, but in most cases it comes

Sewing Machine Stitches Puckering or Uneven - How to Fix It

Uneven or puckering stitches are almost always caused by tension or threading and are usua

Sewing Machine Making Unusual Noises - How to Fix It

Clicking, grinding or squealing from your sewing machine is a sign something needs attenti

Bobbin Not Winding Correctly - How to Fix It

A badly wound bobbin causes all sorts of stitching problems, so it's worth getting right b

Sewing Machine Needle Keeps Unthreading - How to Fix It

If your needle keeps losing its thread after just a stitch or two, it's almost always one

Sewing Machine Tension Guide - How to Identify and Fix Problems

Tension problems on a sewing machine are almost always caused by incorrect threading rathe

Still stuck? We are happy to help.

Our service team has seen every machine in our range and can usually diagnose problems over the phone.

01209 216 942 Message Us

Frequently Asked Questions

What is your return and exchange policy?

Most items can be returned within 14 days of receipt. Items cut to length (such as fabric or ribbon), opened software and downloadable products cannot be returned unless faulty. Machines purchased via finance with repayments already started are also non-returnable. See our full returns policy for details.

How quickly will my order be despatched?

Sewing machines ordered before 3pm Monday to Friday are despatched the same day for next-day delivery. For other items, Royal Mail Tracked 24 orders placed before 12pm are despatched the same day; Royal Mail Tracked 48 orders are despatched within 2 working days. See our delivery information page for full details.

Do you offer finance options?

Yes. We offer flexible finance options including Klarna, PayPal Credit and Novuna. Pay later with Klarna, or choose a longer-term plan with a low deposit. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply. Find out more about our finance options.

How do I choose the right sewing machine?

Start by thinking about what you'll be sewing and how often. Mechanical models are great for straightforward projects, while computerised machines include features like stitch memory, auto thread cutting and on-screen guidance. Try our sewing machine quiz or read our choosing a machine guide for more help.

How is fabric sold?

We sell fabric in two ways: by the quarter metre (ordered in multiples of 0.25m, sent as a continuous length) or as Fat Quarters (pre-cut pieces around 50cm x 55cm, perfect for patchwork and quilting). Choose your preferred option on the product page. If you're unsure how much to order, contact us and we'll help.

Do you have a physical store?

Yes. We're based in Redruth, Cornwall and open Monday to Saturday, 9:30am to 5:00pm. There's free customer parking and accessible entry at the rear. You're welcome to come in and try machines before you buy.

The Sewing Studio, 10 Chapel Street, Redruth, Cornwall, TR15 2DB.

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